Refund policy

If you are not completely satisfied with your purchase or the product is found to be defective, you may return the item to us in its original condition within 30 days of receipt. Returned items must be in original packaging, including any accessories, manuals, and documentation.

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ADV TRIBE products are only available and sold exclusively on our website www.advtribe.in ADV TRIBE does not any distributor/dealers anywhere. We do not sell our products on any other channels/ market places like eBay, Amazon, or Flipkart etc. Only items purchased directly from www.advtribe.net will be accepted by us.

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Non-returnable items include items purchased through retailers, incorrect products purchased, and damaged products through customer mishandling.

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Returns made without a receipt may be refused. ADV TRIBE reserves the right to deny any return.If you are not satisfied with your product, please contact us to start the return process. Please include the following information:

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Order number.

Proof of purchase.

Video or photo of the faulty product.

Complete delivery address.

Contact telephone number.

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In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.

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REFUNDS

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Processed refunds are completed within 10 business days. Refunds will be issued based on your original form of payment (PayPal, credit card, debit card, etc).For returned items, a full refund will be credited for defective products. For non-defective items, refund excludes all shipping and handling fees.

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CANCELLING ORDERS

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Items already shipped are not reversible, and must then be returned for a refund (please see the โ€œRefundsโ€ section above). Please note that the cost of this return has to be paid by the customer.

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To check the status of your order, log-in to your ADV TRIBE account or contact us.